Privacy Policy

Effective Date: August, 12, 2025

Innerbloom Counseling (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and how we keep it safe.

1. Information We Collect

We may collect the following information when you use our website:

Personal information you provide directly:
- Name, email address, phone number, and any details you share via our contact form, scheduling form, or email sign-up form.
Website usage information:
- Non-identifying data such as pages visited, time on site, and browser/device type. This is collected via cookies and similar technologies (including Google Analytics).

We do not collect or store personal health information (PHI) through this website.

2. How We Use Your Information

We use your information to:

Respond to your inquiries and messages
Schedule appointments you request
Send you email updates or newsletters (if you have opted in)
Improve our website and understand visitor trends through analytics

3. How We Share Your Information

We do not sell your information. We may share information with:

Service providers such as Wix (website hosting), Google Analytics (website analytics), and Flodesk (email marketing).
These providers are only given the information necessary to perform their services and are required to protect it.

4. Cookies and Analytics

We use cookies and Google Analytics to gather anonymous statistics about site usage.

Cookies are small files placed on your device to help our site function and analyze visitor trends.
You can disable cookies in your browser settings, but some features of the site may not work properly.
Google Analytics may collect your IP address, but we do not combine this with your personal information.

To learn more about how Google uses data: https://policies.google.com/technologies/partner-sites

5. Email Marketing

If you subscribe to our newsletter, we will store your email address in Flodesk to send occasional updates, resources, and announcements. You may unsubscribe at any time by clicking the “unsubscribe” link in any email.

6. Data Security

Our website is hosted on Wix, which provides secure servers and encryption for form submissions. While no method of transmission is 100% secure, we take reasonable measures to protect your information from unauthorized access or disclosure.

7. Links to Other Websites

Our site may include links to external websites. We are not responsible for the privacy practices of those websites.

8. Your Rights

If you have provided personal information through our site, you may:

Request a copy of the information we have about you
Ask us to correct or delete it
Opt out of future communications

To make a request, email: lexi@innerbloomcounseling.org

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new effective date.

10. Contact Us

If you have questions about this policy, please contact:
Innerbloom Counseling

Email: lexi@innerbloomcounseling.org
Phone: 608-886-9033